Let your data move between the tools you already use.

We connect CRM, ERP, invoicing, inventory and e-commerce so repetitive tasks stop being done by hand. Less copying and pasting, fewer transcription errors, and processes that move forward without reminders.

TouringXX’s process automation and integration connects the tools a company already uses so information flows without manual intervention. It is built for teams spending hours copying data between systems, chasing approvals or sending documents repeatedly. The expected outcome is less manual work, fewer transcription errors and processes that advance without relying on reminders.

What it is, concretely

Automating doesn’t mean replacing systems. It means that when something happens — an order arrives, a quote is approved, a status changes — the consequences run on their own: the record is created, the document is generated, the notification goes out and the data stays synchronised everywhere.

The work starts by mapping the real process, not the one in the manual. Manual points, waiting times and data re-entry are identified; from there we decide what is worth automating and what should still go through a person.

Teams that grew faster than their processes.

Signs a process is asking to be automated

What changes when the process stops being manual

Real savings depend on the volume and on how many systems can be integrated. These are the changes the work aims for, measured on the specific process being automated.

What gets automated and what gets connected

Automations people ask for most

We map before automating, and measure afterwards.

Automating a poorly understood process multiplies the problem. That is why the first stage is always observing how it works today, with the people who run it.

Monitoring and maintenance from the outset. An automation breaks when an API changes, a credential expires or somebody modifies a field. From the start we define how those failures are detected, who receives the alert and how the flow is documented so it doesn’t depend on one person.

What gets automated is best seen by comparison.

A manual process and the same process automated, side by side: the same steps, with no data re-entry and no waiting between systems.

“They automated approvals and follow-ups. The team stopped copying data between spreadsheets and systems, and things move forward without anyone having to remember them.”

Savings are measured on the specific process, not in the abstract.

Before automating, we record how long the current process takes and how often it happens. That baseline is what later allows us to say, with the company’s own data, what changed. Without it, any percentage would be invented.

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Common questions before automating

If your case isn’t here, the process analysis is where we answer it with your operation in front of us.

Do we have to change the systems we already use?+

No. The starting point is always working with the tools in use. If one offers no possible integration, alternatives are assessed during mapping — but replacing all the company software is not the plan.

What happens if an automation fails?+

Every flow is built with error handling: if a step doesn’t complete, it is logged and the responsible person is alerted. The operation doesn’t stop silently, which is the real risk of automating without control.

How many processes should we automate at first?+

One or two, chosen by frequency and by time consumed. Automating too much at once makes it hard to tell what works and what needs tuning.

Do we need technical staff on our side?+

You need someone who knows the process and can validate decisions, not necessarily a technical profile. System access usually requires whoever administers each tool.

Does automation replace jobs?+

The approach is to remove repetitive tasks, not people. Typically the team recovers time for work that requires judgement, customer attention or analysis.

What maintenance does it need afterwards?+

Integrations depend on external services that change: APIs get updated, credentials expire. Who monitors and how those cases are handled is defined from the start.

Can it be automated with artificial intelligence?+

Yes, when the step involves interpreting text or classifying loosely structured information. In processes with clear rules, traditional automation is more predictable and easier to audit.

Services that usually go with it

Automation is usually the step before or after another piece of work.

To go deeper

How processes are chosen and what to expect from each.

Automations the team can build themselves

AI Hub also offers agents and scheduled tasks for teams that need to centralise several AI capabilities in one platform, on the accounts and services they already have connected.

When the process spans critical systems, requires error handling or depends on bespoke integrations, this service remains the recommended route.

Explore AI Hub

Pick a process that eats time and we’ll analyse it with you.

You don’t need the full map of the operation. One concrete process is enough to estimate the effort, the impact and whether to start there or somewhere else.